P.S.JpshikenがGoogle Driveで共有している無料の2025 Peoplecert ITIL-4-Practitioner-Release-Managementダンプ:https://drive.google.com/open?id=1ugY861VlJUi9SRNJbJcCN1osaaFeqxME
恐いPeoplecertのITIL-4-Practitioner-Release-Management試験をどうやって合格することを心配していますか。心配することはないよ、JpshikenのPeoplecertのITIL-4-Practitioner-Release-Management試験トレーニング資料がありますから。この資料を手に入れたら、全てのIT認証試験がたやすくなります。JpshikenのPeoplecertのITIL-4-Practitioner-Release-Management試験トレーニング資料はPeoplecertのITIL-4-Practitioner-Release-Management認定試験のリーダーです。
Jpshikenは市場でテストされたすべてのITIL-4-Practitioner-Release-Management浮き沈みを経験してきましたが、ITIL-4-Practitioner-Release-Management試験問題は完全にプロフェッショナルになりました。ITIL 4 Practitioner: Release Management Exam 最後に明るい光がある限り、道路で起こった困難を回避することはありません。それはあなたが望む満足のいく結果です。 知識の理論とクイズの問題の練習の両方がITIL 4 Practitioner: Release Management Exam、試験に対処する際にあなたがより熟練するのに役立ちます。 当社の専門家は、ITIL-4-Practitioner-Release-Managementすべての有用なコンテンツを統合することにより、Peoplecert試験の重要なポイントをトレーニング資料に抽出しました。
>> ITIL-4-Practitioner-Release-Management日本語版復習指南 <<
当社Peoplecertでは、多くの分野の専門家を雇用してITIL-4-Practitioner-Release-Management学習ガイドを作成しているため、学習教材の品質を安心してご利用いただけます。 さらに、ITIL-4-Practitioner-Release-Management試験問題のガイダンスに基づいて試験の準備をすることで、Jpshiken近い将来昇進する機会を増やし、給与を引き上げることができます。 したがって、ITIL 4 Practitioner: Release Management Exam試験を受ける準備ができたら、ITIL-4-Practitioner-Release-Management学習教材を利用できます。 次の受益者になりたい場合、何を待っていますか? ITIL-4-Practitioner-Release-Management学習教材を購入してください。
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質問 # 14
A service provider is receiving poor feedback from customers about releases of updates to a software product.
A review has shown that releases are often delayed or have to be repeated due to a lack of information about their impact on business processes and on other IT systems. The service provider is reviewing the value streams involving the software releases. Which step of the value stream analysis should the service provider use to understand the required information and dependencies?
正解:A
解説:
Value stream analysis in ITIL 4 helps identify inefficiencies and dependencies in processes like release management. TheITIL 4 Practitioner: Release Managementdocument notes:"Reflecting on the 'as is' value stream map allows organizations to understand the current state, including dependencies and impacts on business processes and IT systems, which can reveal gaps in information that lead to delays or failures" (Section 4.3).
* Option A (Creating a 'to be' value stream map) focuses on designing the future state, which comes after understanding the current state.
* Option B (Reflecting on the 'as is' value stream map) is the correct step to understand current impacts and dependencies, identifying the root cause of delays and repeats.
* Option C (Identifying the scope of the value stream analysis) is an initial step but doesn't directly address understanding impacts.
* Option D (Identifying the workflow steps) is part of mapping but doesn't emphasize reflection on impacts and dependencies.
The correct answer is B, as reflecting on the current value stream map helps uncover the missing information about impacts.
質問 # 15
A service provider is reviewing its release management practice. It has been found that most releases meet their objectives and are delivered on time. However, teams and organizations using the service provider's services are complaining that sometimes software updates interrupt their work during peak business hours.
What should the service provider do to improve the release management practice by applying the 'collaborate and promote visibility' guiding principle?
正解:C
解説:
The 'collaborate and promote visibility' guiding principle in ITIL 4 emphasizes working with stakeholders to ensure transparency and alignment with their needs. TheITIL 4 Practitioner: Release Management document advises:"Applying the 'collaborate and promote visibility' principle involves working closely with stakeholders, such as service consumers, to understand their needs and ensure releases do not disrupt their operations, thereby ensuring an excellent user experience"(Section 5.1).
* The issue is that updates interrupt work during peak hours, indicating a lack of collaboration with users to understand their schedules and needs.
* Option A (Ensure an excellent user experience) directly addresses this by implying collaboration with users to schedule releases at non-disruptive times, aligning with the principle.
* Option B (Review the effectiveness of release models) is an internal activity and doesn't directly involve collaboration with stakeholders.
* Option C (Optimize the practice for the value streams) focuses on value stream efficiency but doesn't specifically address user collaboration.
* Option D (Do not overcomplicate the practice) is unrelated to the collaboration principle.
The correct answer is A, as ensuring an excellent user experience through collaboration directly applies the principle to address the issue.
質問 # 16
What is a description of a release?
正解:A
解説:
In ITIL 4, a release is defined as the output of the release management practice that is made available to users.
TheITIL 4 Practitioner: Release Managementdocument states:"A release is a version of a service or a set of service components that is made available for use. It often includes new or changed features that deliver value to users"(Section 2.2).
* Option A (A set of new service features that will benefit users) aligns with the definition, as a release typically includes new or changed features intended to provide value to users.
* Option B (The repeated building and testing of code) describes a development process (e.g., continuous integration), not the release itself.
* Option C (All updated service versions that are mandatory for users) is incorrect because releases are not always mandatory; ITIL 4 allows for push or pull approaches.
* Option D (Guidelines for collating changes) describes a process or policy, not the release itself.
The correct description of a release is a set of features or components made available for use, making A the correct answer.
質問 # 17
During a value stream walk of the incident resolution value stream, an organization has realized that some incidents take longer to resolve because installation of overdue software updates is required. What should the organization do to improve the incident resolution times?
正解:A
解説:
This scenario involves using technology to improve incident resolution by addressing overdue updates. The ITIL 4 Practitioner: Release Managementdocument states:"To prevent delays in incident resolution due to overdue updates, release management can enforce updates as part of ongoing operations and maintenance, using automated tools to ensure systems are up-to-date"(Section 4.2).
* Option A (Include updates in incident resolution activities) is reactive and inefficient, as it delays resolution by embedding release activities into incident handling.
* Option B (Ensure updates are enforced as part of ongoing operations and maintenance) is proactive, using technology to keep systems updated, thus reducing incident resolution times by preventing the issue.
* Option C (Include updates in request fulfilment activities) addresses user requests, not the root cause of incident delays.
* Option D (Ensure updates are included in the release of new services) doesn't address existing systems needing updates, only new services.
The correct answer is B, as it leverages technology in operations to proactively manage updates, aligning with ITIL 4 principles.
質問 # 18
A service provider is conducting a capability assessment of the release management practice. It has been found that although the practice's performance is regularly reported and reviewed, most recommendations based on the reports are never implemented. What is the MAXIMUM capability level that could be given to the release management practice?
正解:C
解説:
The ITIL capability model assesses practices based on their maturity and ability to improve. TheITIL 4 Practitioner: Release Managementdocument outlines the capability levels:"Level 2 (Managed) indicates that the practice is planned and tracked, with performance regularly reported. Level 3 (Defined) requires standardized processes and the ability to improve based on feedback. If recommendations from performance reviews are not implemented, the practice cannot achieve Level 3"(Section 5.2).
* The scenario indicates that performance is reported and reviewed (meeting Level 2 requirements), but recommendations are not implemented, meaning there's no improvement or standardization beyond basic management.
* Level 3 requires consistent improvement and standardization, which is not met due to the lack of implementation.
* Levels 4 (Quantitatively Managed) and 5 (Optimizing) require even higher maturity, including data- driven improvements and continuous optimization, which are not applicable here.
The maximum capability level is A (Level 2), as the practice is managed but not improving.
質問 # 19
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IT業種を選んだあなたは現状に自己満足することはきっとないですね。現在、どの業種の競争でも激しくなっていて、IT業種も例外ないですから、目標を立ったら勇気を持って目標を達成するために頑張るべきです。その中で、PeoplecertのITIL-4-Practitioner-Release-Management試験に受かることも競争力があるモードです。この試験に合格したら、あなたのITキャリアには明るい未来があるようになります。あなたを助けるために、我々のJpshikenは真実かつ正確なトレーニング資料を提供します。Jpshikenを利用したら、あなたはきっと自分の理想を実現することができます。
ITIL-4-Practitioner-Release-Management試験過去問: https://www.jpshiken.com/ITIL-4-Practitioner-Release-Management_shiken.html
2025年Jpshikenの最新ITIL-4-Practitioner-Release-Management PDFダンプおよびITIL-4-Practitioner-Release-Management試験エンジンの無料共有:https://drive.google.com/open?id=1ugY861VlJUi9SRNJbJcCN1osaaFeqxME